Purtugrik

Shipping Guidelines

Overview

This Shipping Policy outlines how we manage processing and delivering physical products. We prioritize prompt and secure delivery with transparent communication.

Order Processing

Orders are handled during regular business hours after payment approval. High demand or holidays might cause slight delays. Any significant delays will be promptly communicated.

Shipping Choices

We collaborate with trusted couriers and postal services for reliable delivery and tracking. Shipping options depend on your location.

Delivery Estimates

Delivery times vary based on the destination. Domestic shipments typically arrive in 5–14 business days, while international deliveries may take 10–21 business days.

Shipping Constraints

Certain areas may have import restrictions or delivery constraints. Customers are responsible for ensuring address accuracy and deliverability.

Lost or Damaged Shipments

If your package is lost or damaged, contact us right away. We will work with the courier to find the best solution, potentially involving a replacement or refund.

Customs Charges and Taxes

International orders might incur customs charges or taxes, as determined by local authorities. These are the recipient's responsibility.

Confirmation of Delivery

Once delivery is confirmed to the provided address, responsibility transfers to the recipient.

Policy Amendments

We may update this Shipping Policy periodically. Changes will be posted on this page.